This is an in depth process, that can take up to several months to complete. On average we can deliver our recommendations within 4 - 6 weeks. However, it can take longer depending on the size of your site, data collection and current segmentation.
Yes. We can implement recommendations, both on site and within your marketing however, often it is best to use your own team (if you have an internal team) or your agency. They will probably have a stronger grasp of the inner workings of your site for example.
If you do want us to implement the recommendations, then we'd also insist that everything is measured to prove the overall business impact of our work.
Pricing is on a client by client basis. It starts from £5,000 and goes up from there. Pricing is dependant on the volume of data we need to assess, the number of channels, the quality of your data as well as your own business goals.
This really depends on your own business goals. However, you can expect recommendations broken down into technical (further by device type), on site narrative, channel improvements, segmentation and measurement. These recommendations are not designed to focus on small areas of improvement but a hollistic improvement in your customer journey.